Insurance Claims Process
Navigating Your Roofing Insurance Claim: A Simple 5-Step Guide
Step 1: Report Storm Damage Immediately
If severe weather has damaged your roof—whether from hail, high winds, or other catastrophic events—contact your insurance provider right away.
Insurance policies vary by carrier, but most define “major storm events” using specific thresholds (typically sustained winds exceeding 130 km/h or hailstones above a certain diameter). These criteria determine your eligibility for coverage.
Not sure if your damage qualifies? Wilder Exteriors Inc. offers professional roofing and siding assessments to help you understand the extent of the damage before filing a claim.
Step 2: Initiate Your Claim with Professional Support
If your damage is covered, we’ll guide you through the claims process and help you designate Wilder Exteriors Inc. as your preferred contractor.
After your insurance company approves the claim, they’ll reach out to us directly with project details and authorization. You’re welcome to contact our office anytime to check on the status or expedite repairs once the claim is assigned to our team.
Step 3: Exploring Your Options Without Coverage
If your damage falls outside your policy coverage, reach out to our office during business hours for a free, no-obligation estimate on most repairs.
Please note: Hail damage assessments require a detailed inspection and carry a nominal fee, though there’s no obligation to proceed with repairs.
Step 4: Understanding Urgency vs. Immediate Risk
Storm damage doesn’t always result in immediate leaks or interior damage. In many cases, repairs can be scheduled strategically rather than urgently.
However, if you experience active leaking and have an approved claim with us, contact Wilder Exteriors Inc. immediately. We provide emergency patching and waterproofing services to prevent further damage—costs that can typically be reimbursed through your insurance claim.
Step 5: Patience During Processing, Speed During Repairs
Insurance claim timelines vary significantly depending on your provider and the volume of claims following a major weather event. Processing can take anywhere from several days to several months.
Once we receive authorization from your insurer, our crews are typically on-site within a few days to complete your full roof repair or replacement—getting your home protected quickly and professionally.
Questions about your insurance claim or storm damage?
Contact Wilder Exteriors Inc. today. We’re here to make the process as smooth as possible while protecting your Central Alberta home or business.